Returns and FAQ

• Where is the store based?

  California,USA

• How long will it take to receive my order?

  We ship same day. Domestic USPS First Class shipping usually takes 3-4 days. If you have a custom order, it usually takes to make and deliver 3-4 weeks. International shipping first class takes 6-10 days depending on your custom regulations. Please be aware of your country's custom declarations and the tariff you have to pay in case your package is held in the customs office. We are NOT responsible for lost or damaged mail. If this happens, please file a claim with your local post office.

• Do you accept orders placed outside of the US?

  Yes, international shipping is available.

• Do you do custom orders?

  Yes we do custom jewelry and coming soon graduation sashes

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.